Important note*: Since your order is custom printed just for you, we aren’t responsible for refunds or exchanges due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page. Just click on the Product Details link to find your best fit!

Order not received If your item has not arrived within 30 days for apparel products and 45 days for pillow covers, shoes or saddle bags after having ordered, contact one of our heroes through our Contact Us page for a free replacement order or a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries.)

All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email at [email protected] and one of our helpful support staff will organise a reprint or a refund for you!

Refund Policy
If your order is received but damaged in transit, torn error, printing error, … any error occurs.
Please provide us with the specific scene, specify the error details, we will refund or re-make another replacement order.

So on urge refunded you’d wish to contact us at Mail: [email protected]

Change of mind
Change of Mind isn’t acceptable. No Any return Or Refund will Process Please Note! color or texture could even vary from photo as each product is naturel and handmade.

Cancel order
Normally you have 24 hours to contact us about an order error such as: change of address, change size, change color, cancel order,… And after 24 hours, we will proceed to production according to order. timeline below and you will not be able to change your order information.